Return and Refund Policy

Thank you for purchasing from our store. We value our customers and strive to provide high-quality products. Please read our return and refund policy carefully.

Returns

Due to health and safety regulations, Foger vape products are non-returnable once opened or used.

However, returns may be accepted under the following conditions:

• The item is unused, unopened, and in its original packaging.
• The return request is made within 7 days of delivery.
• The product received is defective, damaged, or incorrect.

Defective or Damaged Products

If you receive a defective or damaged Foger vape, please contact us within 48 hours of delivery with:

• Your order number
• Photos or videos showing the defect

After verification, we will offer either:

• A replacement, or
• A full refund

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved:

• Refunds will be processed within 3–7 business days.
• The refund will be issued to the original payment method used during purchase.

Non-Refundable Situations

Refunds will not be issued for:

• Used or opened vape devices
• Damage caused by improper use
• Orders returned without approval
• Change of mind after the product has been opened

Shipping Costs

Original shipping fees are non-refundable.

Customers are responsible for return shipping costs unless the item was defective or incorrect.

Contact Us

If you have any questions about our Return & Refund Policy, please contact our support team with your order details.